Chapter 11: Organizational Change
Change is or will be a part of all of our organizational lives. Organizations rise, stagnate, and potentially decline unless they are able to adapt to evolving environments. Change is related to professionalism because we need to react to change in productive ways and know when and how to support, spearhead, or possibly resist change. In this chapter, you will learn more about the driving forces for organizational change, an organizational change model, managing others’ resistance to change, participating in organizational dissent, and consider your own preparedness for change.
Learning Objectives
By the end of this chapter, you should be able to:
- Identify the forces driving organizational change.
- Identify strategies for communicating organizational change.
- Describe the phases of Lewin’s change model.
- Understand why people resist change.
- Identify strategies for managing resistance to change.
- Conceptualize organizational dissent.
- Compare organizational dissent strategies.
