Chapter 11: Organizational Change

Change is or will be a part of all of our organizational lives. Organizations rise, stagnate, and potentially decline unless they are able to adapt to evolving environments. Change is related to professionalism because we need to react to change in productive ways and know when and how to support, spearhead, or possibly resist change. In this chapter, you will learn more about the driving forces for organizational change, an organizational change model, managing others’ resistance to change, participating in organizational dissent, and consider your own preparedness for change.

Learning Objectives

By the end of this chapter, you should be able to:
  1. Identify the forces driving organizational change.
  2. Identify strategies for communicating organizational change.
  3. Describe the phases of Lewin’s change model.
  4. Understand why people resist change.
  5. Identify strategies for managing resistance to change.
  6. Conceptualize organizational dissent.
  7. Compare organizational dissent strategies.



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Introduction to Professional Development Copyright © 2022 by Rachel Dolechek & Rose Helens-Hart is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License, except where otherwise noted.

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